At Shiva Urban, your privacy matters to us. This policy explains how we collect, use, and protect your information.

INFORMATION WE COLLECT

We collect personal information you provide when placing an order or contacting us, such as your name, email address, shipping address, and payment details.

HOW WE USE YOUR INFORMATION

Your information is used to process orders, communicate with you, and improve your shopping experience. We may also send occasional updates or promotions (you can opt out at any time).

SHARING YOUR INFORMATION

We do not sell or trade your personal information. We only share it with trusted third parties (such as payment processors and shipping providers) as needed to fulfill your order.

DATA SECURITY

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure.

COOKIES

Our website may use cookies to enhance your browsing experience and analyze site traffic.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information by contacting us.

UPDATES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page.

If you have any questions, please reach out—we’re happy to help.