At Shiva Urban, each bag is thoughtfully handmade by skilled artisans, making every piece truly one of a kind. Because of this unique, handcrafted nature, we’re unable to accept returns or exchanges.

We kindly ask that you review product details and photos carefully before placing your order, as we do not accept returns due to a change of mind.

If you have any questions before purchasing, we’re always happy to help—just reach out!